Privacy Policy
At Signature Transformations, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our painting and decorating services.
Information We Collect
We may collect personal information that you voluntarily provide when contacting us through our website, telephone, email, or enquiry forms. This information may include:
- Your name
- Email address
- Telephone number
- Property address
- Details relating to your project or enquiry
- Any other information you choose to provide
We may also collect certain technical information automatically when you visit our website, including your IP address, browser type, device information, and website usage data through cookies and analytics tools.
How We Use Your Information
We use your personal information to:
- Respond to enquiries and quotation requests
- Provide our painting and decorating services
- Arrange site visits and consultations
- Communicate regarding ongoing projects
- Improve our website and customer experience
- Maintain business records and comply with legal obligations
- Send service-related updates where appropriate
We will only process your personal data where we have a lawful basis to do so under the UK General Data Protection Regulation (UK GDPR).
Data Sharing
Signature Transformations does not sell, rent, or trade personal information to third parties.
We may share information with trusted service providers, contractors, or professional advisers where necessary to deliver our services or comply with legal obligations. Any third parties handling your data are required to maintain appropriate security and confidentiality standards.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. While we strive to safeguard all data, no method of online transmission or electronic storage can be guaranteed as completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including meeting legal, accounting, insurance, and business requirements. When data is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data where applicable
- Restrict or object to certain processing activities
- Request transfer of your data to another organisation
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided on our Contact page.
Cookies
Our website may use cookies to improve functionality, analyse website performance, and enhance user experience. You can control or disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be published on this page with immediate effect.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact Signature Transformations through the contact details provided on our website.
By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.